Getting Started

Detailed Instructions

Creating an account on HopWork is quick and easy. Follow these steps to get started:

1. Download the App: Get HopWork from the App Store (iOS) or Google Play Store (Android).
2. Open and Sign Up: Launch the app and tap on 'Sign Up' or 'Get Started' button on the welcome screen.
3. Enter Your Information: Provide your phone number and full name. Make sure your phone number is correct as you'll need it for verification.
4. Verify Your Phone: You'll receive an OTP (One-Time Password) via SMS. Enter the code to verify your phone number.
5. Complete Your Profile: Add additional information like your bio, location, and profile photo to help specialists find you.
6. Start Using HopWork: Once your profile is set up, you can start browsing services, placing orders, and connecting with specialists!

Need Help? If you encounter any issues during account creation, check our FAQ or contact our support team.

How to Find the Right Service

HopWork offers multiple ways to discover services that match your needs:

• Browse by Category: Navigate through different service categories like Web Development, Mobile Apps, Design, etc. to see all available options.
• Search Functionality: Use the search bar at the top to type specific keywords related to the service you need. The search will show relevant results instantly.
• Advanced Filters: Refine your search using filters for location (to find local specialists), price range, and ratings to find the best match for your budget and quality expectations.
• Specialist Profiles: Click on any service to view detailed information, see specialist profiles, read reviews from previous clients, and check their portfolio.
• Save Favorites: Found a service you like? Save it to your favorites for easy access later. This helps you compare options before making a decision.

Tip: Read reviews and check specialist ratings to ensure you're choosing a reliable professional for your project.

Complete Order Process

Placing your first order on HopWork is straightforward. Here's what to expect:

1. Find a Service: Browse or search for the service you need. Make sure to read the service description and check specialist profiles.
2. View Details: Tap on the service card to see full details, pricing, specialist information, and reviews from other clients.
3. Start Order: Click the 'Order' or 'Hire' button to begin the ordering process.
4. Provide Order Details: Fill in all required information including:
   • Date and time preferences
   • Location (if applicable)
   • Specific requirements or instructions
   • Budget range
5. Review and Confirm: Double-check all your order details before confirming. Once confirmed, your order will be posted and visible to specialists.
6. Receive Proposals: Specialists will review your order and submit proposals. You'll receive notifications when new proposals arrive.
7. Choose and Communicate: Review all proposals, compare specialists, and select the best match. Once selected, you can communicate directly through the in-app chat feature.

Important: Make sure you have sufficient credits in your account before placing an order. Credits are required to hire specialists.

Why We Need These Permissions

HopWork requires certain permissions to provide you with the best experience. Here's why each permission is needed:

• Camera Access: Allows you to take photos directly within the app when creating orders or updating your profile. This is essential for adding visual context to your service requests.
• Photo Library Access: Enables you to upload existing photos from your device. Useful for sharing reference images, examples, or profile pictures.
• Location Access: Helps set your profile location and find local specialists. This improves matching accuracy and allows you to discover nearby service providers. Your exact location is never shared without your permission.
• Notifications: Keeps you informed about important updates including:
  • New proposals on your orders
  • Messages from specialists
  • Order status changes
  • Payment confirmations

Managing Permissions: You can change these permissions at any time in your device settings. Go to Settings > HopWork > Permissions to modify access. Note that some features may not work properly if permissions are denied.

Privacy: We respect your privacy. Permissions are only used for the stated purposes and we never access your data without your explicit action.